- Launched the first integrated government services center, (Al Twar Centre), in 2004.
- Inaugurated the Tasheel Center in partnership with the Ministry of Labor (Ministry of Human Resources and Emiratisation) at Al Twar Centre in 2010.
- Partnered with the Department of Land and Property and opened the first center for real estate registration trustees in 2012.
- Initiated a partnership agreement with Dubai Courts to manage and operate notary public centers, provide Dubai Courts services at Al Twar Centre, Al Barsha Mall, and Al Barsha Traffic Department in 2015, earning a 4-star rating in the Global Star Rating Program for Services by the Prime Minister's Office.
- The first private sector (Tasheel) center to participate in the Global Star Rating Program for Services by the Prime Minister's Office, achieving a 4-star rating in 2015.
- Led the establishment of the first fully outsourced service center for the licensing sector in Dubai Economy (Department of Economy and Tourism) at Al Twar Centre in 2015.
- Opened a VIP Center in partnership with the Department of Economy and Tourism, Dubai Courts, and the General Directorate of Residency and Foreigners Affairs - Dubai, providing 5-star level services in 2016.0.
- Partnered with the Department of Land and Property to open the first center for real estate services trustees at Al Twar Centre and Al Barsha Mall in 2016.
- Launched the Personal Status Center in partnership with Dubai Courts at Al Barsha Mall in 2016.
- Signed a memorandum of understanding with the Dubai International Financial Centre Courts to provide will services for non-Muslims in 2016.
- Defense - Dubai and opened a customer happiness center at Al Barsha Mall and Al Twar Centre in 2017.
- Selected by the Ministers' Affairs Office to partially equip and manage Services 1 Center in Umm Al Quwain to provide federal and local government services in 2017.
- Opened the 'Amer' Model Center in partnership with the General Directorate of Residency and Foreigners Affairs - Dubai in 2018.
- Inaugurated a Judicial Services Center in partnership with Dubai Courts (Al Adheed) in 2018.